For our Flagship (Rue du Faubourg Saint Honoré), we’re looking for a Store Director
Purpose: To ensure a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for the store, to lead the team of sales associates
You will be in charge of:
•Build sales forecast and budget for his/her store
•Monitor sales performance, analyze results and forecast trends to propose commercial action plans to maximize sales and minimize costs
•Review regularly the performance, opportunities and challenges his/her store to ensure an appropriate business strategy is applied (evaluate the work in terms of profitability, production…)
•Monitor operational expenses with responsibility for P&L. Ensure Budgets are delivered in line with targets
Team Management and Development
•Motivate and empower the team to exceed retail, launch, productivity, and CRM targets employing the Brand Coaching methods
•Develop the team to ensure they deliver our Promise to every Client
•Identify, recruit and develop talents, secure succession plans
•Organize the team in an efficient manner according to business needs and delegate responsibility
•Translate strategic and business goals into concrete and individual actions and objectives
•Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved
•Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions.
•Oversee consistency of the retail execution vs. brand requirements (customer service, VM, attitude, quality of the selling ceremony)
Role Model on Selling and Floor Management
•Lead by example on the floor, understand the Clients’ needs, identify potential areas of improvement and cultivate a feel for the market trends
•Provide consistent and qualitative feedback, coach the team
Client and Business Development
•Lead and develop the business of the store
•Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual merchandising, training, clienteling, events, regional office team…) and fostering synergies between categories
•Build a loyal Clientele, leveraging all clienteling tools
•Develop an precise understanding business and local market to suggest actions and recommendations
•Act as an ambassador by proactively representing the Brand in relevant local activities (networking, PR)
•Be aware of the competitive landscape and market trends.
•Participate in the open-to-buy process with the HQ buying team based in Paris in order to give to the store the right product assortment and information to help it reach its maximum sales potential
•Review performance indicators, such as sales and discount levels
•Manage plans for stock levels
•Liaising regularly with the WW, MW and Accessories Retail Merchandiser.
•Ensure policies, standards and procedures are communicated and implemented
•Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management.
•Supervise and ensure quality of internal control and inventory management (inventory, cash management, internal procedures)
– Solid relevant experience of at least 10 years in a closely related role within a well-established luxury brand or fashion brand…
– High-End RTW background experience
– Strong relational skills and are comfortable in building relations with internal and external client’s and interact with people with different cultures and habits
– Strong business acumen
– Excellent communication, analytical and managerial skills
– Fluency in English; the knowledge of other languages would be a good advantage
– Clear understanding of Parisian and international customer
– High knowledge of Faubourg St Honoré’s Market and competition
Commercial Mindset: you act with the Client in mind and are dedicated to meet the expectations and requirements of our clients
Merci de bien vouloir adresser vos candidatures par email firstname.lastname@example.org avec comme référence Linkedin_Store_Director et préciser vos disponibilités et prétentions salariales
- Apparel & Fashion
- Business Development
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